Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times depend on your location and selected shipping method:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times may vary during peak seasons or due to customs processing delays.
Shipping Charges
Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.
We may offer free shipping promotions on eligible orders from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment status.
International Shipping
International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the product or shipping price.
Incorrect Address
Please ensure your shipping address is accurate before placing an order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Delayed or Lost Packages
While we work with trusted shipping carriers, delivery delays may occasionally occur. If your package is delayed or appears lost, please contact us and we will assist in resolving the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and items so we can help resolve the issue promptly.
Contact Information
If you have any questions regarding shipping or delivery, please contact our support team through the store contact page.